THE ROLE
Great Big Game Show Hosts are world-class hospitality experts who genuinely love people, thrive in high-energy environments, and take pride in creating unforgettable guest experiences.
As a Host, you’ll lead guests through our live, hour-long game show experiences, where teams compete in 8-10 fast-paced mini-games involving physical challenges, trivia, luck, and skill. You’ll introduce each game, deliver fun commentary, track points, and ultimately crown a winning team, all while making every guest feel seen, celebrated, and included. Check out this video to see what it’s all about!
Our Internship program offers an opportunity to learn more of the behind the scenes operations that go into running a dynamic and fast-growing retail-entertainment business. This would look like fast-tracking into a team leader position and joining our internal leadership development course led by our Director of Operations. You would gain hands-on management experience leading shifts of 3-5 team members and learning what it’s like to lead and motivate a team.
This is a guest-facing, performance-based role where energy, confidence, and care for others matter. Hosts set the tone for the entire experience, from the first introduction to the final celebration. People who do best here are naturally hospitable, coachable, and energized by making someone else’s day better.
WHY AN INTERNSHIP?
- Fast track into Team Leader in Training role, where you’ll develop concrete management experience, retail sales and hospitality skills
- Real world business leadership development course from our Director of Operations
- Post Grad management opportunities for those who excel
- A really fun way to complete an internship credit!
WHAT YOU’LL DO
Guest Experience & Hosting
- Lead groups of 2-14 guests through live game shows
- Deliver upbeat, conversational introductions
- Introduce each mini-game clearly and enthusiastically
- Improvise fun, family-friendly commentary for guests of all ages
- Track points, award winners, and celebrate with guests
- Deliver a clear, engaging outro recap of the experience
- Resolve service failures immediately and graciously
- Check in guests for their game show and prepare them for fun!
Operations & Team Support
- Use Host software and studio UI to operate game shows
- Ensure studios are reset accurately and efficiently using setup sheets
- Lead the team on your shift with excellence and enthusiasm
- Manage cash and POS system as well as assist in inventory management
- Schedule breaks for the team on shift
- Maintain excellent time management to stay on schedule for assigned games
GROWTH & CAREER PROGRESSION
This Internship Program is designed with clear opportunities for growth. High level students that are selected for this program will grow in skill, consistency, and leadership, which could lead to opportunities including:
- Pay increases tied to performance and positional changes
- Training certifications and advanced management responsibilities
- Advancement into higher level leadership roles
We believe in transparent expectations. Growth comes from excellent hospitality, alignment with Mission, Vision and Values, teamwork, a positive attitude, and mastery of the current role you are in. We promote based on Performance, Availability and Commitment. Team members who excel in these areas can grow very quickly!
Team members that excel can grow as quickly as:
- Assistant Manager In Training: 3-9 months
- Assistant Manager: 6-12 months
Further growth can lead to a GM role either in your current store or relocating to a new location, as GBGS opens new stores across the country!
Qualifications
REQUIREMENTS
- Flexible availability, including nights, weekends, and holidays
- Ability to stand and host for extended periods (up to 4-5 game shows per shift)
- Comfort with extended public speaking and guest interaction
- Ability to improvise appropriate, professional commentary
- Strong verbal communication skills
- Ability to perform physical tasks such as cleaning, lifting 30-40 lbs, bending, crawling, painting, and minor repairs
- Ability to reset game components within specific timeframes
- Alignment with GBGS Uniform Standards (Click HERE to view the uniform standards)
KNOWLEDGE, SKILLS & ABILITIES
- Genuine love for serving others
- Coachability, humility, and a team-first mindset
- Public speaking and communication skills
- Quick decision-making and creative problem-solving
- Basic computer and technology skills
- Comfort working in a fast-paced, guest-focused environment
- Leadership and professionalism
Please note: This role and many others are offered through the Southern Hospitality Internship Program, a local government nonprofit program for multiple businesses and internships near Gatlinburg, TN. All roles include competitive pay, housing, networking events, and a leadership track.
Learn more: https://southernhospitalityinternshipprogram.com/
